FAQs

faqs

What to do if…

  • How do I log into the Sims Learning Gateway?

From September 2014 we will be launching the SIMS Learning Gateway for all students to use in place of the paper Planner. In order to assist in the transitional period all students will be provided with a notebook that they can write homework, deadlines, additional notes, reminders etc into.

To access the Sims Learning Gateway please click here.

 

  • You know your child will be absent for a family holiday

The Academy does not grant leave of absence for holidays.

 

  • You know your child will be absent term times except in exceptional circumstances

All requests of leave of absence in term time should be made in writing to each Principal in advance. Please note term time leave is NOT authorised however each case is examined and under certain mitigating circumstances some leave may by authorised. However, the Academy decision is final and there is no appeals progress. Any leave taken without permission will by UNAUTHORISED. The KCC Attendance Service will be notified and they will consider to issue a penalty notice.

 

  • Your child is or has been absent

The parents / carers of any children who is absent must notify the Academy before 9am at the latest.  You can also call on 01322 272111 or email admin@wilmingtonacademy.org.uk

 

  • Your child is late

If your child arrives between 8:40am and 9:00am they will be required to discuss their late arrival with a member of the Attendance Team in reception.

If they arrive after 9:00am they should sign in at reception and then report to either the Apollo or Minerva admin office.

Students that are regularly late may be required to make up time after lessons.

Lessons at the Academy start at 8:40am promptly. Please help us develop good habits of punctuality so that loss of learning time is kept to a minimum.

 

  • Your child has to bring medication to the Academy

All medication MUST be left in the care of the Apollo or Minerva office and not carried around within school. All medicines must be labelled with your child’s name by the issuing pharmacy.

Under the ‘Health and Safety at Work Act’ we are not allowed to provide medicines for headaches or other minor ailments. Should your child need this type of medication through the Academy day, it can be brought into the Academy, labelled clearly with the child’s name on and left in Reception. If you have any questions please contact your relevant admin office.

 

  • You are moving house

If you are moving house within the area please inform your child’s College Admin Team of the new address and contact details.

If you are moving away from the area please let your child’s College Admin Team know as soon as possible, and details of the new school your child will be attending. This is important so they receive the necessary information and documentation prior to your child arriving there.

 

  • If you are changing your mobile telephone number

It is vital that in an emergency that the Academy has the correct contact information for your child. If you change your number please inform their College Admin Team at the the earliest opportunity.

 

  • Your child has money to pay in

Every student has a ParentPay account accessible via the Internet. All payments for school activities and events, including money to pay for meals in the restaurant need to be made through this system. The Academy does not accept cash from students.

 

  • You need to contact your child in school hours

Please contact your child’s College Admin Team and a message will be passed on. Students are not permitted to access their mobile phones during the school day, and so to avoid conflicting with Academy rules please do not contact them in this way.

We will only withdraw students from lessons in an emergency.

 

  • Your child is taken ill during the Academy day

If your child is feeling unwell they should speak to their College Admin Team who will assess the situation and contact you if necessary. For their health and safety students MUST not call home themselves or leave the Academy site without authorisation through the College Admin Team.

 

  • ​Your child has lost something

Your child’s College Admin Team are there to support if you or your child needs any help. Although staff will do their best to locate lost property, the Academy can not accept responsibility. All items that students bring to the Academy should be clearly labelled with the child’s name, and where appropriate marked with a security device.

 

  • Your child needs to leave coats and bags somewhere during the day

Due to the layout of the Academy it does not have any individual student lockers.

 

  • Your child needs transport

A number of buses serve the Academy each morning and evening, covering Dartford, Crayford, Swanley, Bexley and surrounding areas. Details of these routes can be obtained from Academy Reception.

Advice on transport to and from the Academy can be provided by Kent County Council (KCC), or the Academy Reception. You should contact them if you they think that your child is eligible for a free bus pass. Other students should acquire a ‘Freedom Pass’ in order to travel on the buses.

Where Post 16 students need to access courses at other centres in the Trust during the Academy day, a free minibus shuttle service is operated exclusively for this purpose. Students eligible to access this service will be informed through the Director of Learning: Post 16.

 

  • Your child needs a ‘Freedom Pass’

The Council also operates a subsidised bus pass for all students between Year 7 and Year 11, known as the ‘Freedom Pass’. This pass can be used on all buses to and from the Academy, and also provides other travel benefits. This annual pass is only available from KCC, and you can find information about the application process via the KCC website (http://www.kent.gov.uk/) and from reception at the academy.

 

  • Your child wishes to cycle to the Academy

The Academy has a lockable cycle store at the front of the building. Students should discuss how to access this through their College Admin Team. The Academy cannot however guarantee its security, and you are asked to ensure any bicycle is insured and security marked.

 

  • You wish your child to have lunch in the Academy

The Academy operates a full service in the restaurant at lunch time. A more limited service is available at break. Students can also access breakfast service from 8am.   Post 16 students can obtain hot drinks in the Post 16 block.  The restaurant, in common with the rest of the Academy, does not accept cash payments. Parents should use the ParentPay system, and students pay for refreshments through a biometric system. All food purchased in the restaurant must only be eaten there.

Students can bring a packed lunch to the Academy. This may only be consumed outside lesson times in either the restaurant or in the outside recreational areas.

 

  • What is the biometric system and how does my child use it?

The Academy uses a biometric system for purchases from the restaurant. When your child goes to the till point, they will place their finger onto a pad which will call up their account and the purchase will be charged against this account. This system eliminates the risk of your child losing their cash both in and outside of the Academy, and also ensures that money you provide for school meals is only be spent on food in the Academy.

To initially set up an account for the computer system a scan of your child’s fingerprint is taken by the admin team which is then turned into a digital signature. Once the computer has turned the fingerprint into a mathematical algorithm, the image of the fingerprint is then discarded and only the numbers remain. Your child’s fingerprint is not stored on the computer. The information that is stored cannot be used to recreate an image of the fingerprint. When your child leaves the Academy the account together with the digital signature is deleted.

 

  • Your child is entitled to Free School Meals

For your child to qualify for a Free School Meal, you must be receiving a qualifying benefit. If you think you may be entitled to free school meals, please request a form from the Academy reception or via the KCC website (http://www.kent.gov.uk/).